DUTIES AND RIGHTS OF THE GUESTS
Receive the services of
Accommodation in accordance with the law.
Know the policy of
Sustainability of the hotel.
To know about the campaigns or activities carried out by the establishment for the promotion of sustainability.
Make requests, complaints, complaints or suggestions if they are relevant and obtain solutions in the shortest possible time.
Have a clean room in perfect condition.
Comply with the current legislation that protects the flora avoiding disrespectful actions.
Report and prevent commercial sexual exploitation of children (CSEC).
Participate in saving campaigns in the proper use of natural resources (water, energy).
Observe the indications of the smoke-free area of the hotel areas.